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Returns Policy

Online, mail
and phone order sales:

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• Customers who purchase from us via online or telephone have the right to cancel an order even if the goods aren’t faulty within 14 days of the invoice date (whether payment has been made or not)

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•  We will issue a refund to customers if you’ve told us within 14 days of receiving your goods that you want to cancel. You have another 14 days to return the goods to us once you’ve told us.
 

• It is your responsibility to arrange and pay for the return of that time, provided the item is not faulty. If the item purchased is faulty, we will reimburse any costs involved.
 

• We will refund you within 14 days of receiving the goods back in the condition they were purchased in.

• the refund issued will be the cost of the item only and does not include packing/delivery costs to send the item to you.
 

• The refund will be processed using your original payment method providing the item arrives back as it left us.

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